Speaker's Notebook
Throwing Away Your Verbal Crutches

Avoiding the Uhhh Factor

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The "Uhh, Ahh Crutch" is one of the most annoying habits any speaker can exhibit.

This will alienate your audience and make you seem like a rank amateur.

The "Uhh" Game is played on-air by Don and Mike, emcees of a top-rated radio talk show. Aimed at people who fancy themselves fledgling radio announcers and DJs, this game is a killer. Callers get to talk on the air for 30 seconds on a topic chosen by Don and Mike.

To win the prize players can't say ahh, uh, uhm, um, or use any other verbal crutches.

Few people win.

Verbal crutches are those irritating things people do when they attempt to let their thoughts catch up to their words. These are sure-fire indications of a novice speaker.

Before you can begin to represent yourself as a presenter, you must discard your verbal crutches.

It's OK to pause and collect thoughts for the next word, but please don't feel compelled to fill the empty space with some sort of sound. A slight pause in your words, is a great tool you can use to maintain listener attention. In this instance, silence truly is golden. Even when the constant patter of a boring speaker is lulling you into a state of sullen stupor, a sudden silence will grab your attention.

Pay attention to other people. Television talk shows, radio interviews and everyday conversations will reveal many people on their verbal crutches.

Record yourself and listen for the "Uh." Pay careful attention. The injection of "Uh" into your speech is subconscious. You don't notice it when you say it.

"Uh" used on rare occasions is a sin I can forgive. Used frequently, however, it's a kiss of death.

We all have our "Uh" moments, it's what we fill them that makes the difference, and silence is the best filler.

How To Whip the "Uh" Demon

  • Pick a random topic. A great way to do this is picking the next phrase you hear on the radio or TV. Now, speak for one minute on that topic.
  • Record yourself and pay careful attention to the Uhs, Ahs, Uhms, and other verbal crutches.
  • Repeat what you said, carefully replacing the crutches with silence.
  • Practice, listen, practice, listen and practice some more.
  • Trust me, you (and your audience) will be impressed.

While you are at it, watch out for the next deadly crutch, "you know." (closely followed by the annoying 'like.' If like they already know, you wouldn't be, like, you know, telling them.

"Well, I was, ahhh, you know, like crossing the, uhhh street one day, uhhh, you know, at a uhh, like you know crosswalk, and this uhhh, truck, ummm like a really big, uhhh, you know, like a really big garbage truck killed me!" (And not a moment too soon.)

Another excruciatingly annoying crutch is "The Okay Question."

Ending every other sentence with "Okay?" instead of a period is bound to incite rage in any listener.

Do you really expect the listener to reply to this aggravating crutch?

"So we were ahhh like going out to this uhhhh museum, OK? And we saw an umm mummy, OK? And is was like, you know, all dead and stuff OK?

And we wonder why people shoot other people!

 

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About the Author

    Stephen Eggleston brings more than 35 years of education, training and diverse, real world experience to the classroom, boardroom, broadcast studio and lecture hall. He is an acknowledged expert in Internet publishing, communications, user interface design, presentation graphics, photography, marketing and knowledge management. Rumored to have associations with a number of three-letter agencies, he is author of numerous articles, editorials and technical papers. His talent for making complex subjects understandable is reflected in his contributions to textbooks, references and on-line course materials from secondary to post-graduate levels.

    His seminars, keynotes and training programs on presentations, speaking, management, quality, technology and the Internet are popular among small business and fortune 100 companies alike.

    Eggleston is currently serving as Director of Internet Technology for a leading importer and distributor of extraordinarily fine wines and a superb line of grappas and specialty spirits.

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